First Aid Accident & Emergency

Defibrillator FAQs

Do you have a defibrillator related question for the team of experts here at First Aid Accident & Emergency?

Have a read through some of the most common questions we get asked below. Our team are specialists when it comes to defibrillators, defibrillator packs and how to use them—we’ll help you find the best AED option to suit your home or business.

If you don’t see your defib query answered below, be sure to get in contact with the experts at FAAE today—we’ll be happy to help with any of your defibrillator questions.

Have a question that’s not on the list?

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Defibrillators: Frequently Asked Questions

Question

Are Defibrillators safe?

Yes defibrillators are SAFE!

A defibrillator will not shock a patient unless their heart requires a shock, the way a defibrillator has been designed makes it fool proof, it analyses the heart of the patient to identify if the heart is fibrillating in an abnormal rhythm, if it finds this abnormal rhythm, then a shock is delivered.

If the defibrillator can’t find a fibrillating heart rhythm, then it will not shock the patient, making it 100% safe.

Defibrillators are now even considered safe for bystanders, if a bystander is touching a patient when a shock is delivered, then its been clinically proven to be safe for the patient as the intrinsic shock will not have enough energy to hurt a bystander. Oh we still don’t recommend touching the patient during the shock phase, as the prompts will tell you to stand clear at this point.

Question

How do defibrillators work?

A defibrillator analyses the heart of the patient to identify if the heart is fibrillating in an abnormal rhythm.

If the defibrillator finds the heart fibrillating in an irregular rhythm, it will send a shock through the heart via adhesive pads which are attached to the chest of the patient. This shock is intended to revert the heart into a normal rhythm.

Question

How do you use a defibrillator?

Modern defibrillators are very easy to use. Once you switch the AED on, it will tell you exactly what to do via verbal and visual prompts. This will usually begin with the defibrillator prompting you to call for help and expose the patients chest, it will then instruct you to apply the adhesive pads to the chest of the patient. You’ll then be prompted to ‘not touch the patient’ as the AED is analysing the heart rhythm of the patient and may deliver a shock. Once this has happened the AED will instruct you to perform CPR. Our defibrillators will guide you through this stage of the resuscitation to help ensure you are performing the CPR correctly and at the right pace.

Question

How much does a defibrillator cost?

The cost of a defibrillator will depend on the make and model. Here at First Aid Accident & Emergency, the defibrillators and defibrillator bundle packs we stock vary in price. Our defibrillator Bundles are available in our online shop and prices start from below $2000

Question

Can you buy a defibrillator for home?

Yes, defibrillators are available for purchase for personal use. At FAAE, we stock a range of defibrillators and defibrillator packs which are perfect to keep at home, work or to carry with you in your vehicle.

Question

How often does a defibrillator need to be serviced?

Modern defibrillators have been specifically designed so that they will work without the need for a heavy maintenance schedule. Our AED’s will conduct internal self-checks regularly (usually daily, weekly or monthly) and alert you via a beeping sound if something needs attention. We also recommended that you inspect your defibrillator on a monthly basis, all our AED’s come with this checklist. The monthly check includes checking the expiry on the battery and pads, signage and having a suitable AED preparation pack for the patient.

Question

Can you use a defibrillator on a child?

This will depend on the defibrillator, but generally, the answer is yes. Most defibrillators will have the option of purchasing paediatric pads for children under 8 yrs or 25kg, our Lifepak CR2 Defibrillator comes with a built in button that allows the rescuer to adjust the AED to child or adult mode. If the defibrillator does not have child or paediatric pads, you can simply place one of the pads on the front and one on the back of the child, this will reduce the shock into the heart of the child and is suitable for a patient under 25kg. Always ensure you follow the instructions provided by the AED and follow the correct pad placement for adults and placement for children.

Question

Do you need training to use a defibrillator?

Most people will tell you that you don’t need training to use a defibrillator, here at FAAE we believe that some basic training is required to use an AED. We provide accredited CPR and AED training and also offer a free online training video to anyone that purchases a defibrillator from us. Keep in mind that defibrillators have been designed so that they’re easy to use in an emergency by anyone, its important to practice the steps on when to place a defibrillator onto a patient and the pad placement as well, apart from this, just follow the prompts of the AED and call for help as soon as possible.

Question

Does a defibrillator restart a stopped heart?

No, one of the biggest myths associated with defibrillators is that they restart the heart once it has completed stopped—this is not correct. Defibrillators work to identify any irregular fibrillating heart rhythms (like those that occur during a Sudden Cardiac Arrest) and then shock the heart so that it can return to its natural rhythm. Defibrillator don’t look for a ‘flat lined heart ‘ and cant shock it back to life, drugs are used in this case.

Question

What is Sudden Cardiac Arrest?

Sudden Cardiac Arrest (SCA) is the abrupt stop of heart function. When a patient experiences SCA they will also lose consciousness and stop breathing. SCA is usually the result of an electrical disturbance in the heart, which is not the same as a heart attack.

Question

What are the different types of defibrillators?

The main types of defibrillators available include semi-automatic, fully automatic and manual options. There are many different defibrillator manufacturers these days, so there will always be a slight variation between the different makes of defibs. Here at FAAE, we stock Physio Control LIFEPAK defibrillators and HeartSine defibrillators.

Testimonials

Course was exceptional in content and instructional ability

As an ex Warrant Officer 1st Class from he NZ Army this course was exceptional in content and instructional ability A well organised and run course.

Darren Todd First Aid Course

Your facilitator Scott was an absolute natural

I would like to personally thank you for providing such an excellent service and for facilitating our first aid for our staff.

Your facilitator Scott was an absolute natural. He taught us, guided us and let us try things for ourselves. By doing this we gained so much more and learnt so much more than we have from previous First Aid courses from other organisations.

Scott really made the course enjoyable especially knowing that we had been at work all day and were tired. He made us laugh and used great props and the course flew by because we were enjoying it so much.

Thank you for adjusting the course so it was more relevant to our profession. We whole heartedly recommend your First Aid Training to anyone and everyone. Thank you and we look forward to using your service in the near future.

Rebecca Hogan Owner of Gumleaf Gully Childcare & Education Centre First Aid Course

This set up was by far the most professional course

Thanks again for getting me into the course at such short notice really appreciated. Of all the courses in first aid I have participated in (and there’s been a few) this set up was by far the most professional course but at the same time puts the trainee at ease by the relaxed learning environment.

Clayton Black Employment Consultant First Aid Course

FAAE made booking and delivering First Aid very easy

Scott and the team at FAAE made booking and delivering First Aid very easy, it covered everything we needed here at the Golf course for OH&S and EPAR standards

Phil Soegaard Lakeland’s Golf Course Superintendent First Aid Course

I have always received positive feedback from the staff after the course

We have used Scott for our First Aid training for the past 2 years and have been very happy with his practical strategies and methods of delivery. Scott makes the course fun, interesting and is able to hold the attention of the staff for the full length of the course.

I have always received positive feedback from the staff after the course, therefore will continue to use Scott for First Aid training at Sirromet Wines, as well as the other companies within our group.

Hayley Brown HR Manager, Sirromet Wines First Aid Course

We both now feel we could safely assist someone in an emergency

Dear Management Team at FAAE,

Firstly allow me to thank Wendy for her great class today my partner and I left feeling very confident and both feel we have learnt a lot with everything being explained in a way that was clear and not boring!

We both now feel we could safely assist someone in an emergency (as much as we would prefer not to) and will now be more responsive and responsible new parents.

We thank you Wendy for your vibrant, fun and very informative class today and wish the team at FAAE all the best with their future classes, we will always recommend your classes!

P.S. the initial communication with FAAE was fantastic at no point did we feel uncomfortable about signing up with FAAE and all questions terms and conditions were very well laid out before attending, admin were great!

Vanessa Doran First Aid Course

With drama, props and laughs

Your friendly and personal but professional way of relating to people.

For someone who is a visual learner, your way of teaching (with drama, props and laughs) is much more effective than other courses I’ve done.

Linda Lewis First Aid Course

The calibre of trainers is fantastic.

"The calibre of trainers is fantastic. Our team had a great experience…. we learned a lot and had a great time doing it."

Jill Kohler First Aid Course

I will definitely be recommending this course!

Hi Scott and Melanie,

I would like to say a big ‘thank you’ to you both for the fantastic service you provided with the courses that both my Mum and I attended. From the phone call inquiry that I made, through to the day of the First Aid and CPR, your company was brilliant.

My Mum was extremely worried about doing her First Aid and CPR, however by you offering her the manual to read prior, it eased her mind a lot! Both Scott and Ben were sensitive to my request asking for Mum not be on the floor and were extremely understanding.

I appreciated the reminder texts and emails, and going out of your way to inform me/us of the limited parking due to the building being busy.

The courses were fun, captured attention and educative. I have been updating my First Aid for 15 years, and this was by far the best course I have ever attended…..including when my Dad was teaching First Aid years ago! ?

I will definitely be recommending this course!

Thank again and kind regards.

Claire Stonehouse First Aid Course

Scott was AMAZING

"Scott was AMAZING – He was such a good trainer and the course was really informative and presented in such a way that we all learnt SOOOOOO much!!!!!"

Jo Gold Coast 4WD Wreckers First Aid Course

All the staff at Maquet thoroughly enjoyed the training

On behalf of Maquet, we would like to express a very big thank you to First Aid Accident and Emergency and Scott for your excellent professional service and training.

All the staff at Maquet thoroughly enjoyed the training and all commented on how engaging and real to life Scott’s expertise are to train First Aid and CPR and what a top trainer Scott is. It’s always nice to receive positive feedback so, I thought I would share with you all at First Aid Accident and Emergency.

Well done and will highly recommend in the future.

Shelley Maquet First Aid Course

It is the best First Aid session I have been to in the past four years

“I attended First Aid training today with Scott. It is the best First Aid session I have been to in the past four years. Scott’s interactive style and evident passion for this work was so refreshing and enjoyable – and it worked. I now have renewed confidence in my ability to respond appropriately. Thank you so much Scott”.

Susan First Aid Course

I feel I came away with more confidence than I have ever had about First Aid

I just wanted to say that I have never had such an amazing trainer who made the day feel so relaxed, engaging, upbeat and enjoyable, we all got involved and had fun while learning. I feel I came away with more confidence than I have ever had about first aid and I’ve held my certificate since 2003. We will definitely be booking with Ben again in the future.

Little Souls Taking Big Steps First Aid Course

Congratulations again on the training provided to Grace, which supported her ability to perform First Aid to this man…

Hello Scott & Melanie

Our daughter & son have both recently completed First Aid Courses at your facility in Varsity Lakes and thought you would appreciate this good news story, along with “congratulations on providing a great job”….

Our daughter, Grace is studying nursing at Griffith University and works part-time at a pharmacy on the Gold Coast. Several weeks ago a man had a heart attack in her pharmacy, she immediately took control of the emergency, dragging him into a position away from obstacles and then commenced CPR whilst calling for her colleagues to get a defibrillator from a nearby medical centre. The medical centre refused to give it to the staff member, so another staff member returned & simply took it off their wall & ran with it. The paramedic that first arrived, one-up on the scene was surprised that Grace had such a control of the situation and asked her to continue whilst he intubated him. When further support paramedics arrived, Grace printed off the man’s medical history & gave it to them to take with them to the hospital. He had a heart condition – with surgical scars obvious when Grace ripped open his shirt. She had just come off a 2 week hospital placement at Robina Hospital, so she was in a comfortable place dealing with the person as a patient. Today, Grace received a message from the man’s family to say that after a long stay in hospital and a huge fight for life, he has recovered and has been sent home. With such a low success rate in these circumstances, we couldn’t be more proud & happy that our Grace saved this man’s life as a result of her First Aid Training.

Congratulations again on the training provided to Grace, which supported her ability to perform First Aid to this man, who would definitely not have survived if it had not been conducted immediately and as proficiently as it was.

Kind regards

Robyn

Robyn CPR Course

Another great First Aid training course with Nerang RSL

"Staff are saying this is the best First Aid training course that they have ever taken, gaining more knowledge and real experience that if ever unfortunately needed would be applied to help save somebody's life."

Nerang RSL & Memorial Club First Aid Course

Advanced Resuscitation Training at Benowa High School

We conducted the HLTAID001 Provide CPR and HLTAID007 Provide Advanced Resuscitation at Benowa SHS this morning for AJ Presto and staff, they are about to go of to camp on a remote tropical Island and require the best skills and knowledge for a quick response. All the team were competent and thanked Scott and the team for their professional approach and live training.

Advanced Resuscitation Training HLTAID007 in Benowa

Benowa State High School Advanced Resuscitation Course

HLTAID001 Provide CPR training in Currumbin

The First Aid Accident & Emergency team has been training the staff at Neumanns Contractors for over 10 years, we refreshed the skills and knowledge for them in Provide CPR down at their site office today in Currumbin and as usual, they all loved the energy and live training we deliver. "Thanks Scott for another great session" - the team at Neaumanns

CPR Training in Currumbin.

Neumanns Contractors Contractor CPR Course

CPR course in Nerang for the electrical industry

Learning CPR and Low voltage Switchboard Rescue with Dan the Sparky Man in Nerang and at our Varsity Lakes Training Centre.

"The boys came back from their training the other day saying it was the best one they had attended yet! And this actually amazes me, considering they attend this training every.single.year (used to be twice a year as you would know) surely it should be boring to them by now? – guess that just shows how good Scott is at his job :)"

Dan the Sparky Man Low Voltage Rescue and CPR Course

Hot Yoga Instructors learn CPR in Ashmore

The Instructors at Fire Starter got more than they expected out of the First Aid session woth Scott, they all agreed that this was the best course and most real life CPR session they have ever completed. We were onsite in Ashmore for training with the team at Fire Shaper in Benowa

Fire Shaper CPR Course

Electrical CPR Training in Yatala

CPR training that is energised for the Sparkies and the Electrical industry at KW Electric in Yatala, do you need training that your team will remember?

Here is what the comments were after the onsite training at the KW Electric head offices

"Thought doing the scenario on a real person was fantastic" - Deanne KW Electric

" Course was very hands on, better than the usual power point" - Jason- KW Electric

KW Electric Low Voltage Rescue and CPR Course

Fridge and Aircon CPR session in Burleigh

If you are a Frigde of Aircon mechanic, you need CPR training, the team at Fridgitech got just that on site at their Burleigh Head Quarters, the team were blown away with the level of training and experience by our senior Trainer - Scott Whimpey

Fridgitech Pty Ltd CPR Course

Pacific Pines First Aid Training

We went out to Pacific Pines SHS to train their Cert 3 in Fitness students for CPR and First Aid, this is what they said- "We learnt so much actually working on a person with CPR, thanks Scott and the team at First Aid Accident & Emergency"

Pacific Pines State High School First Aid Course

Camp Eden learn First Aid in Currumbin Valley

FAAE visited the beautiful Camp Eden to teach the team CPR and First Aid, after 5 years they all still love the Live Scenarios!

Camp Eden Health Retreat First Aid Course

Dreamworld CPR Course

Team training in Low Voltage Rescue and CPR was well received by the team at Dreamworld, we wish all the staff and contractors a better 2017.

Dreamworld Low Voltage Rescue Course

Brisbane First Aid Course

"We trained all the team at the Brisbane Show Grounds in CPR and First Aid, they loved the LIVE training and the EKKA Bar room venue."

Brisbane Showgrounds First Aid Course

First Aid Training course in Helensvale

We were contacted recently by SandSky Construction for a First aid and CPR training course in Helensvale. The 20 year old organisation wanted a fresh, fun and professional approach to first aid that could be delivered On-Site. One of our expert trainers delivered the course to them and the feedback was outstanding.

Here is what the SandSky team said about the trainer and training:

"The best course they have ever done"
"The Trainer was funny, knowledgeable and most of all taught us what t do in this stressful situation"
"Scott delivered the training in a style that suited our organisation"
"It was so easy to organise them to come out"
"The best first aid course we have done, it was fun and we couldn't stop laughing.

We covered the following accredited courses in 1 day- Provide CPR- HLTAID001, Provide First Aid HLTAID003 and Provide Emergency Care in and education and care setting HLTAID004 .

SandSky Helensvale First Aid Course

First Aid Training in Casino NSW

The team here at FAAE have been looking after Rainbow Station Child Care in Casino - NSW for the past 8 years. We recently conducted training for the staff and they all loved our Fresh, Fun and Funky approach to first aid training.

"The best first aid course we have done, it was fun and we couldn't stop laughing.

We covered the following accredited courses in 1 day- Provide CPR- HLTAID001, Provide First Aid HLTAID003 and Provide Emergency Care in and education and care setting HLTAID004 .

Rainbow Station Childcare http://www.rainbowstation.net.au/ First Aid Course

First Aid Training in Southport, QLD

We recently had the pleasure of instructing all the doctors, nurses and admin staff here at Health HQ Southport in CPR and Advanced Resuscitation. This is a mandatory course for the staff to ensure they receive the CPD points for their accreditation.

What did Health HQ say?

"It was the best CPR and Advanced Resuscitation course we have ever done! It was really well suited to the practice and fit really well with our level of training!"

Scott and the team from Health HQ completing their CPR and Advanced Resuscitation training

Health HQ Southport Advanced Resuscitation Course

First Aid Training in Surfers Paradise, QLD

One of our trainers, Josh Taylor, headed over to Commercial Solutions to instruct some of the staff in First Aid recently.

What did Commercial Solutions say?

"We all thoroughly enjoyed our training with both Scott and Josh. I have been participating in such courses for over 20 years and this was by far the best I have ever had the pleasure to be involved in.

Please pass on my gratitude to the trainers for all their energy and effort in providing such an enjoyable and informative course.

I will recommend you to everyone I deal with and will definitely be seeing you again next year for our refreshers."

Commercial Solutions First Aid Course

CPR Training in Carrara, QLD

We recently trained the wonderful doctors and nurses at Carrara Medical Practice in CPR.

What did they have to say?

“We loved the course as it was fun, professional and very interactive!”

Carrara Medical Practice CPR Course

CPR and First Aid Training in Mount Warren Park, QLD

We recently visited Winderoo State School to provide training over 2 nights. The first night was CPR and the second night was first aid specifically targeted to school teachers.

What did Windaroo State School have to say?

“Loved our training and we consider it the best we have ever had!”

Windaroo State School http://www.windarooss.eq.edu.au First Aid Course

CPR Training – Mt Gravatt QLD SEP 2017

Our Lead Facilitator, Scott Whimpey, recently headed out to St Agnes Catholic Primary School to conduct CPR training for the staff.

What did they have to say about the training?

"This was the first time we used First Aid Accident & Emergency for our Teaching and Non-Teaching staff for CPR training. The course was awesome, interactive and very realistic. The most learning we have done in a course for over 10 years!”

St Agnes Catholic Primary School http://www.stagnes.qld.edu.au/ CPR Course

Mantra Group Learn CPR and First Aid, Surfers Paradise

We visited the Mantra Group of Hotels to provide First Aid and CPR Training for some of their Gold Coast resorts plus their Head Office.

What did they think of the training?

"Scott’s training is always innovative, interactive and engaging, we have used First Aid Accident & Emergency for over 5 years and they are brilliant. We even videoed some of the “live” scenarios and posted on Snapchat. All our management team learn so much in the sessions and have utilised these skills on numerous occasions. The training was put on for management and staff from Mantra, Salt, Twin Towns, Circle on Cavil and our head office."

Mantra Group www.mantragroup.com.au CPR Course

Coastline & Lindsay Electrical Electricians CPR and LV Training, Currumbin

Our Lead Facilitator, Scott Whimpey, recently trained the combined forces of Coastline Electrical and Lindsey Electrical Services at Currumbin in CPR and Low Voltage Rescue.

What did they have to say about our training?

"We have trained in CPR and LVR with First Aid Accident & Emergency for over 8 years, they never cease to amaze us. This training session was the BEST one we have ever done; one of our guys also said he had done this training for over 40 years and the delivery, content and time frame of the LVR and CPR was the best he has ever done!"

Coastline and Lindsey Electrical Services Low Voltage Rescue Course

OMS Dental CPR Courses

Our team trained a group from the dental industry, this was organised by the OMS Clinic in conjunction with Gold Coast Private.

CPR FOR DENTISTS
All the dental staff agree:
"The simulation of real life situations made this the best CPR course we have ever done"

ABOUT THE OMS CLINIC:
We practice all the areas of the medical and dental speciality of Oral & Maxillofacial Surgery encompassing problems involving the teeth, jaws and face. We also sub-specialise in the fields of Head & Neck Cancer Surgery and Facial Reconstructive Surgery. We are available to consult patients from the Gold Coast, Southern Queensland and Northern New South Wales regions.

For a Fun interactive CPR Session at your Dental practice, call us on 55205068

OMS Clinic - Oral & Maxillofacial Surgery Elisha CPR Course

Dan the Sparky Man – LV Rescue and CPR Training

Dan and his team have now been training with us in Low Voltage Rescue and CPR for the past 10 years! Every time they come in they really get a lot out of the course and look forward to updates we provide for them from the Electrical Safety Office (ESO).

So, what did Dan have to say about our training?

“This is the most experienced and professional training organisation we have trained with, they're fast, interactive, and fun”

Dan the Sparky Man http://danthesparkyman.com.au/ Low Voltage Rescue Course

CPR Course for Assisi College

We recently trained the teaching staff at Assisi College in Upper Coomera, we had two groups training in CPR and first aid, and every teacher felt confident in their skills by the end of the day.

Here's what the teachers at Assisi had to say:

"We learnt so much in the CPR course, baby and adult CPR, choking, insect bites, snake bites, tick removal and treatment, treating an unconscious patient, defibrillator training, moving a patient, spinal log rolls and so much more. It was great."

Assisi College http://www.assisi.qld.edu.au/Pages/default.aspx CPR Course

Airey Electrical – Low Voltage Rescue and CPR Training

We recently had a refresher session with Airey Electrical, where the team revised CPR and low voltage rescue exercises while learning a few new techniques along the way. It's important to take a refresher course each year, not only to update your certification, but also to keep on top of any new information. The boys at Airey Electrical realise this, they've been training with us for 10 years now!

Left: The guys at Airey Electrical had a great time and learnt some life-saving techniques along the way.

Here's what they had to say about us this year:

"FAAE never disappoints us, we've been with them for a decade and every year, we actually use the techniques we learn and Scott always knows how to make it a bit of fun and a laugh at the same time."

If your workplace needs training in low voltage rescue or CPR, we are more than happy to provide. We do in-house and on-site training and are happy to cater to the needs of any clients. Contact us today for any enquiries or check out the course page for more info.

Airey Electrical www.aireyelectrical.com.au Low Voltage Rescue Course

NEP Host Broadcast

Thank you for giving the chance to give our feedback on the training. Scott was terrific and all participants went out of their way to mention how enjoyable and informative the course was.

NEP Host Broadcast First Aid Course

CPR & First Aid at Moreton Bay Boys College

We recently visited the staff at Moreton Bay Boys College to deliver CPR and First Aid training. An amazing group of people that are armed with the knowledge of how to save a life!

Here's what they had to say about us this year:

"The practical aspects teach more than just theory - it's a great approach! We look forward to this course as Scott makes it so fun!"

If your workplace needs training in First Aid or CPR, we are more than happy to provide. We do in-house and on-site training and are happy to cater to the needs of any clients. Contact us today for any enquiries or check out the course page for more info.

Moreton Bay Boys College CPR Course

CPR & First Aid at Pacific Pines State High School

We recently visited the staff at Pacific Pines State High School to deliver CPR and First Aid training. We covered a wide range of situations and incidents that could happen and you should always be prepared for - some more out there than others!

If your workplace needs training in First Aid or CPR, we are more than happy to provide. We do in-house and on-site training and are happy to cater to the needs of any clients. Contact us today for any enquiries or check out the course page for more info.

Pacific Pines State High School CPR Course

First Aid Course at QLD Parks and Wildlife

We recently visited QLD Parks and Wildlife to deliver First Aid training. We covered a wide range of situations and incidents that could happen and you should always be prepared for.

What did they have to say about the training?

'Thanks for the excellent course yesterday. Josh did an awesome job and everyone that I have spoken to said it was the best First Aid course that they have ever done.'

If your workplace needs training in First Aid or CPR, we are more than happy to provide. We do in-house and on-site training and are happy to cater to the needs of any clients. Contact us today for any enquiries or check out the course page for more info.

Qld Parks and Wildlife First Aid Course

Low Voltage Rescue Training at Carlton United Brewery

Today, we trained the electricians at Carlton United Breweries in Yatala in Low Voltage Rescue and CPR.
They have been training for over 20 years and say that this has been "the best course they have ever done"!

Carlton United Breweries Low Voltage Rescue Course

Advanced Resuscitation with Gold Coast Carpentry and Earthmoving

Last night I participated in a refresher course for CPR and advanced CPR with Garry as our instructor.

I would like to acknowledge the fantastic way Garry ran the course and the professionalism shown. His knowledge, skills and experience were exceptional which created an interesting and engaging experience.

I thoroughly enjoyed my experience on the course and ask that this be noted to management.

Brad Smith Gold Coast Carpentry and Earthmoving Services Advanced Resuscitation Course

HOTA First Aid Training

We recently had onsite First Aid training with the fantastic team at HOTA - everyone had a great time in our fun and interactive training course:

"I enjoyed the practical way of teaching and all the scenario examples. Very fun and entertaining way to learn First Aid as well as having additional information and details on the ‘why’ behind the instructions was great."

"The course was very believable and knowledgeable. Having so much practice makes it easy to learn and I feel I have learned a lot."

HOTA First Aid Course

Silkwood Independent School CPR Training

Our recent training session onsite at Silkwood Independent School was a huge success! Here is some of the feedback we received about our course:

"Scott made a serious subject entertaining and easy to understand."

"Fantastic [course]! I have done a lot of these and this was one of the best I have been through in 50 years."

Silkwood School CPR Course

Arcadia College First Aid Training

We recently trained the staff at Arcadia College, Varsity Lakes, in First Aid.

What did they have to say about us?

"This is the best First Aid Course we have ever done. There were interactive and fun scenarios all while learning some great skills on how to help a student in need!"

Arcadia College First Aid Course

The Advanced Group First Aid and CPR

We were proud to deliver an action packed First Aid and CPR session to the wonderful team at The Advanced Group.

They loved our course so much, they booked all their staff in!

Contact us on 07 5520 5068 to organise onsite training for your staff with one of our experienced and charismatic team members!

The Advanced Group CPR Course

HOTA First Aid & CPR – August 2018

Sharlene from HOTA | Home of the Arts says:

"Just feedback on how awesome our training was with Scotty on Monday. I’ve been here for 7 years and have been to a few training sessions. I was working 'til late Sunday night and was dreading coming to the training.

Scotty had real situations happening which made a huge difference than just sitting watching slides all day. Hopefully we will always get him back again.

Thanks again to the fantastic team!

HOTA | Home of the Arts First Aid

Danielle (Childcare) First Aid – August 2018

Danielle, who works in the childcare industry, had this to say about her first aid training:

I was referred and highly recommended by a staff member at the child care centre I work at to attend your first aid training centre. I attended the first aid course at the Varsity training centre on Saturday 11 August.

It was a fantastic, funny, fabulous first aid course!

Simple! Straight forward! Super! Jokingly Josh presented an amazing and great training session all day!

Highly, highly recommend to others! More confident than ever!

I am so looking forward to attend next year when I need to renew my CPR and many years to come!

Danielle, Childcare Industry First Aid Course

First Aid and CPR with Opal Aged Care, North Lakes Sep 2018

We had the privilege of training the wonderful staff at Opal Aged Care in First Aid and CPR.

"This was the best training we have ever done and we loved all the practical aspects!"

Opal Specialist Aged Care CPR Course

Group Class Testimonial Oct 2018

Louise attended one of our group classes at our Varsity Lakes facility and had some kind words to say about our trainer, Gary:

"Gary was excellent! At last, someone has taught us what we need to know and not a heap of stuff we will never use! It also helped that he had work history in the medical world.

I have attended three first aid courses with your company and this was by far the best!"

Louise First Aid Course

Anonymous CPR Testimonial

I would just like to let you know that 2 days after I completed my first aid course with Josh, my landlord, who lives on the same property, had a heart attack. Although we didn't have to do CPR I felt more at ease knowing what to do.

I remembered Josh's four types of patient and acted accordingly until help arrived. It made my course so worthwhile and I remembered everything Josh taught us. I was going through it in my head just in case I had to step in and do CPR. Thankfully he is in hospital and doing OK.

Again, thank you for giving me the skills to help my fellow human being.

Anonymous First Aid Course

Arcadia College First Aid 11.18

We recently trained the kids at Arcadia College in First Aid!

Here's what they had to say:

"Thank you! The First Aid Course with Josh Taylor was fantastic. He did so well with our kids. He was engaging, informative and fun."

To organise one of our trainers to come out to your place of business to provide group training, please give us a call on 5520 5068.

Arcadia College First Aid Course

Coomera Anglican College 01.19

"The best CPR training I’ve ever done."

Coomera Anglican College CPR Course

First Aid & CPR 19.03.19

"The best CPR and First Aid class I have ever attended! The staff are very knowledgeable and professional, but also engaging and made the courses fun! Thanks!!

Brittany Keenan CPR Course

City of Gold Coast CPR Training 03.19

I attended CPR training this morning with First Aid Accident and Emergency located at Varsity Lakes.

This training is one of the best sessions I have attended and I have recommended we stick with you as a provider going forward. The presenter Wendy was entertaining and dynamic with excellent practical knowledge and great theatrical skills.

This form of teaching promotes good outcomes whereby I was attentive for the entire session and have picked up more than I have with any other CPR provider in the past.

City of Gold Coast CPR Course

CPR Awareness for ZUMBA Gold!

"THANK YOU SO MUCH. Scott was amazing!! My group have not stopped commenting about how much they learned today and what a fantastic presenter he is. They felt very comfortable asking questions and role-play. To see how the defib works really put their minds at ease and to be able to have a go on the CPR mannequin was great." - Sharon Howlin

Zumba Gold CPR Course

Educators First Aid & CPR 28.09.19

I just wanted to say that I absolutely loved the Educators First Aid and CPR course. I have done First Aid courses before but they have never been as fun or as interactive, Josh kept us on our toes throughout the course with his impromptu dramatic role playing which mimicked real life situations done randomly

Andrea Van Deventer Educators First Aid and CPR

First Aid & CPR Review on Facebook, Nov 19

I have been attending First Aid & CPR with First Aid Accident & Emergency for the last few years and it has been the best course I have ever done. Josh is truly an asset to the team and is very good at what he does - and makes all the information easy to retain

Rebekah Stanley CPR Course and First Aid Course

Education and Childcare First Aid Course (HLTAID004)

Yesterday I completed my education and first aid with trainer Wendy. My trainer was entertaining, informative and knowledgeable in all aspects of first aid. I will highly recommend her and your staff to others in the childcare profession. This was the beat first aid training session I have ever had and I have been in

Tammy Smith Education and Childcare First Aid Course (HLTAID004)

Dani Elle

The most awesome first aid training on the Gold Coast! We use them all the time! Highly recommended A+

Dani Elle

Vanessa Faccin

Fantastic trainers. The training was very informative and entertaining. Wendy was great. The facilities are really nice.

Amanda Hamilton

Engaging, hands-on, fun and effective training! Perfect fit for our workforce training needs. Their reputation is well-deserved. Thanks Wendy and Scott!

Amanda Hamilton

Mimi Venker

I recently ordered a defibrillator from first aid accident and emergency and the service that goes along with this purchase has been phenomenal. Firstly the package was a great price, and the training support and back up information was thorough. Everything you should expect from a first aid service company. I know if I have

Mimi Venker

Ivor Dee

Aaron was a really good entertaining first aid trainer. If you want a day of learning first aid with a relaxed and informative environment, I would highly recommend giving these guys a call. Very reasonably priced and you gain your statement of attainment card on the same day of your training. Thanks

Ivor Dee

Elise Wallace

Every year we participate in first aid (refresher) training. First Aide arranged a tailored course for our company, given our work in remote areas. We all agreed that Scott has been the best trainer we have ever had. He really knows is stuff and is very relatable and interactive. The content of the course was

Elise Wallace

David Lucas

This was an excellent course. Very interesting to see new and updated procedures since my previous first aid training. Also valuable that you get hands on during the course. Thanks for an enjoyable experience

David Lucas

Luke Reynolds

Best First-Aid and CPR course I have ever done! Totally in depth and cover so much in the day! And the instructor did a fantastic job! See you next year!

Luke Reynolds

joyaa antares

I did HLTAID001 and HLTAID003 in Varsity today with Wendy. The most fun, engaging, interesting and skillful first aid courses I have done in over 20 years. THOROUGHLY recommend.

joyaa antares

Annie Lancaster

1st time at ever doing a first aid course and at 51yrs old and a mother of 4 adults, I learnt a lot! Wendy was amazing! She was warm, friendly and welcoming. She was professional in how she kept the class on track as not to waste time. Explained things in general terms and was

Annie Lancaster

Fabio Valeri-Formoso

I have done many first aid courses but this one was above all. From the very beginning, over the phone encounters where pleasent and helpful. The course it's self was run by Josh and I was very impressed with his delivery and method of teaching. It was fun and hands on. Over all it was

Fabio Valeri-Formoso

Defibrillator FAQs

Defibrillators: Frequently Asked Questions

Are Defibrillators safe?

How do defibrillators work?

How do you use a defibrillator?

How much does a defibrillator cost?

Can you buy a defibrillator for home?

How often does a defibrillator need to be serviced?

Can you use a defibrillator on a child?

Do you need training to use a defibrillator?

Does a defibrillator restart a stopped heart?

What is Sudden Cardiac Arrest?

What are the different types of defibrillators?

Interesting links

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Varsity & Coomera Centres