About First Aid Accident & Emergency

First Aid Accident & Emergency is a registered training organisation (RTO) National provider number #32508 offering training and services in First Aid throughout Gold Coast, South East Qld and Northern NSW.

Our Philosophy and Mission 

“Innovation distinguishes between the leaders and followers.”

Our innovative training model comes with one important necessity – Quality.

The reason so many fail to deliver great courses is that they take the easy road, sticking with the same old training program and not changing to suit market needs. So for FAAE it is simple, high impact training, interactive, shorter sessions that suit you, this means lower costs and of course did we mention FUN!

“Our mission is to educate and empower people in a fun and professional environment, teaching ordinary people how to apply first aid in the extra ordinary situations”.

Our Company

First Aid Accident & Emergency was created in 2006 in response to a need for innovative first aid training in the market place.

First aid training wasn’t new at the time but our Director, Scott Whimpey noticed that the majority of service providers were offering long winded, boring and poor service that didn’t really focus on first aid needs of the workplace. Business owners and first aiders were finding themselves frustrated by other companies that delivered outdated courses that seemed to just “go through the motions”.

FAAE is different, we understand that one size does not fit all and our clients have different needs and may have individual requirements.

Our methods are also constantly evolving in response to changes in the training industry, no more ‘words on a whiteboard’ or  ‘death by PowerPoint’!

It seems our style has been warmly received. FAAE is one of the fastest growing first aid training organisations in Queensland and NSW.

Meet the FAAE Team

The First Aid Accident & Emergency Team 


Scott Whimpey

Scott Whimpey with ICP Ian Tucker

Director Scott Whimpey on shift with QAS Intensive Care Paramedic-Ian Tucker


Scott is the Director of First Aid Accident & Emergency and is a true local, attending Miami SHS and being involved in first aid since 1986 with his local surf club. Scott has a background in OHS and first aid medical. He also has previous experience in state apprenticeship management for a Group Training Organisation (GTO) as well as hands-on involvement completing shifts at the Gold Coast University Hospital and Robina Hospital in the Emergency and resuscitation departments.

Scott has trained students for over 12 years and has a passion for training First Aid and CPR on the Gold Coast. From the most basic level, through to nursing and medical science, where he teaches students and lecturers first aid at Griffith & Bond University.

Scott also supports the Queensland Ambulance Service through the Kokoda Challenge, risk assessing the event and working closely with some of the best medical paramedics and ICP’s on the Coast.

Scott believes in supporting local events and is also an elite athlete, he has competed at an Australian level in endurance events like the Gold Coast Marathon and Half since 1986, Scott was the fastest debut marathon in 2014 with a time of 2:40:15. He has also qualified for Hawaiian Ironman, and has competed in the Kokoda Challenge with the elite “Nike Hammer” team. For the past 9 years he has been involved with the Kokoda Challenge  and the Kokoda Challenge Youth Program by sponsoring and delivering extreme survival training for all the Kokoda Kids and Kokoda Leaders.

First Aid Accident & Emergency are competitive, professional and elite in the delivery of service, if you need the most up to date training for yourself or your team, why not give us a call and make a booking.


Melanie Whimpey

Melanie Whimpey

Mel Whimpey – Administration Manager

Administration Manager

Mel is the Administration Manager for First Aid Accident & Emergency and has extensive experience within administration and bookings for some of the largest organisations on the Gold Coast.

Mel has a friendly can-do attitude with an eye for detail. Often referred to as the nerve centre behind FAAE, Mel is the go-to person for course bookings, accounts and any additional information regarding student information.

Emma Flesser

Emma - Administration Team

Emma – Administration Team

Administration Assistant

Emma has been with FAAE since early 2014 and is a fabulous asset to the administration team. Emma has a vast knowledge of administration within the construction and project management industry having worked with some of the largest development groups on the Gold Coast. Emma was also part of the team that put Varsity Lakes Community Ltd and the Varsity Sports House on the map. 

Alana Van Breemen

Alana - Administration Team

Alana – Administration Team

Administration Assistant

Alana is the newest member to the FAAE team joining us in March 2016. Alana brings an abundance of experience and knowledge of the VET sector having previously worked with a large national first aid training company. Alana has a strong belief in the importance of first aid training and the vital role first responders in an emergency.


Wendy Sullivan

Wendy - First Aid Trainer on the Gold Coast

Wendy – First Aid Trainer on the Gold Coast

First Aid Trainer

Wendy is a senior qualified First aid trainer with FAAE and has been part of the team since May 2012. Wendy holds a Cert IV in Training and Assessing and has undergone an intensive PD and learning program with FAAE to be qualified as a first aid trainer.

Wendy recently resuscitated a student that suffered a massive heart attack during her first aid course, other students in the course also helped in the resuscitation and utilised the defibrillator for a successful resuscitation. Her quick thinking and amazing teaching style works!

Having worked as a boat skipper throughout Australia and a qualification in marine engineer (MED 3) she is now one of the only  trainers in Australia that has successfully resuscitated a student during a CPR class.

Wendy creates an environment in her training room of fun, support and encouragement, she has a flair for acting and a passion for the industry.


Ben Pritchard

Ben - First Aid Trainer on the Gold Coast

Ben – First Aid Trainer on the Gold Coast

First Aid Trainer

Having moved from Victoria in early 2013, Ben took some time, with his wife Belinda to settle their young family into life in Queensland. A new house, a new school even swimming outside all took a bit of getting used to.

Ben has a strong background in Ambulance, first aid and training.  He joined St John Ambulance when he was eleven years old, completed over 1800 hours of public duty before leaving St John when he was seventeen. After travelling, he worked with the Ambulance service in Melbourne for twelve years, including 7 years as a clinical instructor, being responsible for both on road training of new staff and the continuing skills maintenance of  road crews.

Ben and his wife Belinda ran a successful Registered Training Organisation in Melbourne, delivering training in conjunction with organisations such as Crown Casino, KPMG and Phillip Morris.  Ben also lectured at Victoria University in the Paramedic Science Department.

Having trekked the Kokoda track in PNG three times, coupled with his sense of humour and other outdoor pursuits, Ben fits the FAAE philosophy very well.


Garry Hawkins

Garry - First Aid Trainer on the Gold Coast

Garry – First Aid Trainer on the Gold Coast

First Aid Trainer

Garry is also a local personality, he has a background as a fire fighter and has been involved in first response and first aid for over 30 years. Garry has a passion for teaching and his style is second to none.