First Aid Accident & Emergency
First Aid Accident & Emergency – Official Defibrillator Supplier to the Gold Coast 2018 Commonwealth Games and parkrun Australia.
As a 100% Australian owned family business, our team are focused on saving lives. We do this by offering 5-star products and quality training.
As industry leaders, we are considered experts in Defibrillator Bundles and emergency training. We pride ourselves on teaching practical skills that are based on real-life situations. This is essential for every student and helps them practice the new-found skills in a situation.
Our courses teach people to perform in their own way in emergency situations. All our students leave the courses with confidence and the ability to handle critical situations mentally as an individual or in a team capacity. One of our students was the Mayor of the Gold Coast – this is his story after training with us. GC Mayor Tom Tate performs a successful resuscitation.
Our personalised service caters for small businesses, yet is large enough to look after national corporations. As a registered training organisation (RTO 32508), our training courses are nationally accredited and are personalised to workplaces throughout South East QLD and Northern NSW.
Our Philosophy and Mission
“Our mission is to educate and empower people in a fun and professional environment, teaching ordinary people how to apply first aid in extra ordinary situations.”
Australia’s BEST Defibrillator Packages and first aid equipment
First Aid Accident & Emergency are a STRYKER Australia Platinum Partner and supply HeartSine and Lifepak defibrillators to Australian businesses and sporting clubs. Our customers include parkrun Australia, Gold Coast Commonwealth Games, Accor Hotel Group, The STAR Casino, Land rover Jaguar and many more.
Our Company
First Aid Accident & Emergency was established in 2007 in response to a need for fun and innovative First Aid training and equipment for workplaces.
First aid training wasn’t new at the time but our Director, Scott Whimpey, noticed that the majority of service providers were offering the standard long winded, outdated courses that seemed to just “go through the motions”.
We understand that one size does not fit all and our clients have different needs and requirements. We can tailor packages for your workplace with training and equipment. We have a range of programs, online videos and resources for workplaces to assist with on going staff training.
Meet the FAAE Team
100% Family owned First Aid & Defibrillator experts
Scott Whimpey
Director | Defibrillators & Training
Scott Whimpey : Director of First Aid Accident & Emergency
Scott is a Gold Coast local, attended Miami State High School and has been involved with surf clubs and first aid since 1986. He is a qualified medic and is actively involved in local community organisations, working with a range of businesses to develop their response to a critical incident. These organisations including parkrun Australia, The Kokoda Challenge, CONDEV Cares and most recently Currumbin Special School, where he donated training and a Defibrillator to the school.
Scott is a highly motivating individual and has developed his team to be exceptional in the skill set of emergency training. He has a proven ability to inspire others to become exceptional at teaching the skills of saving a life.
“I pride myself in the art of live action, reality based training scenarios”
Our clients are immersed in the complete first responder experience and all our trainers have a performance based training approach.
Director: Scott Whimpey
Scott has also been instrumental in developing the Defibrillator business. After the FAAE team performed a resuscitation in 2015, he became focused on making Defibrillators accessible for every Australian workplace, club and individual.
Scott also has a passion for endurance sports including Ironman Triathlon, state and national distance running events, and still holds record times in the 96km Gold Coast Kokoda Challenge.
First Aid Accident & Emergency – 100% Local, Family owned first aid and Defibrillator bundle specialist.
Melanie Whimpey
Administration Manager
Mel is the Administration Manager for First Aid Accident & Emergency and has extensive experience within administration and bookings for some of the largest organisations on the Gold Coast.
Mel has a friendly can-do attitude with an eye for detail. Often referred to as the nerve centre behind FAAE, Mel is the go-to person for course bookings, accounts and any additional information regarding student information.
Samantha Shears
General Manager
Samantha joined the First Aid Accident & Emergency team in December 2020 as General Manager. She has extensive experience in Sales, Marketing, Customer Service and Administration management working for some of the Gold Coast’s most recognisable organisations, more recently in the tourism industry.
Sam is a born and bred local and you’ll find her most weekends either down at the beach or somewhere exploring in the Hinterland.
Emma Flesser
Administration Supervisor
Emma has been with FAAE since early 2014 and is a fabulous asset to the administration team. Emma has a vast knowledge of administration within the construction and project management industry having worked with some of the largest development groups on the Gold Coast. Emma was also part of the team that put Varsity Lakes Community Ltd and the Varsity Sports House on the map.
Simone Sutinen
Defibrillator Sales Executive
Simone re-joined the team in May 2020 and was a part of our original administration team from 2012-2014.
Simone has worked extensively in the hospitality, travel and events industries with over 20 years of administrative and sales experience.
Josh Taylor
Senior Instructor
Josh joined the FAAE team in 2016 and is a very familiar face around Currumbin Alley. Josh gained a huge amount of experience volunteering at Bondi Beach as a Surf Life Saver in his earlier years and went on to become a professional lifeguard here on the Gold Coast. Due to the seasonal aspects of lifeguarding, Josh also became a head instructor in outdoor recreation, leading groups through activities both out bush and in the ocean which is where his passion for teaching flourished.
During his time as a lifeguard and surfing instructor, Josh has rescued countless people caught in rips, treated suspected spinal injuries, life threatening bleeding and most recently assisted in saving the life of a Currumbin local. He also has experience in the building industry and enjoys DIY renovations.
Jim Atkinson
First Aid Trainer
Jim is a retired Advanced Care Paramedic with 20 years experience with the NSW Ambulance Service, 10 years with QAS and 3 years with a private paramedic. Jim has a vast array of first hand experience in acute care, trauma, cardiac arrest and defibrillation.
Jim’s training and qualifications are extensive being qualified to Advanced Care level as well as Officer In Charge at Burleigh Heads Station. It is Jim’s and our belief that if you want to be trained by the best and have a fun, hands on experience in our first rate training programs, your only choice is FAAE.
Ebony Stringer
Administration
Ebony is Gold Coast born and raised. She attended Aquinas College and joined the team here at First Aid Accident & Emergency in early 2019.
She is motivated and energetic, becoming involved with the team managing our social media and working with the RTO team to deliver the ultimate customer service experience.
Misty Nichols
Administration
Misty Joined the FAAE Team in late 2019 in a part-time capacity. Misty has an extensive background in administration and training within RTO’s and new apprenticeship centres, working with people to gain employment and skills in the Vocational, Education and Training Industry for many years.
As a local Gold Coaster, Misty loves the beach, outdoors and most of all her 2 amazing kids.
Maddie Whatman
Administration
Maddie joined the FAAE Team in 2020 and is our amazing Junior Administration Assistant with 4 years of customer service experience.
Maddie has been involved in surf lifesaving at Burleigh Heads since she was 7 and is now a volunteer patrol captain, bringing many years of experience to help you book your first aid training with team FAAE.
Gina Kurki
Instructor
Gina has recently moved to the Gold Coast to rekindle her love for the ocean & surfing. Coming from a paramedic background, she is very passionate and driven to educate the community on first aid and dealing with medical emergencies. She studied a double degree in nursing and paramedics at QUT in Brisbane and then started her career working as a paramedic for the London Ambulance Service – the busiest ambulance service in the world!
During her time in the service she mentored trainee paramedics, including Emergency Technicians and University Paramedic students and thoroughly enjoyed the teaching aspect. She has now found the perfect way to combine her skills and knowledge with her love for teaching others. She has also worked as a Medic, a Life Guard and volunteered as a Surf Life Saver at Palm Beach SLSC.
Rachel Ferguson
Senior Instructor
Rachel is enthusiastic about the health, wellness and fitness industry and loves to share this by educating others.
Rachel is a familiar face to the Gold Coast and plays at representative level in a variety of sporting fields.
When Rachel is not playing sports, you can find her teaching CPR and First Aid and coaching sports to children in schools (both private and public sector) and local community sports associations.
Rachel holds qualifications in Dip of Fitness, Dip of Management, Dip of Business, Dip of Hospitality Management, Cert IV TAE and is a Australian Sports Commission Talent Coach.
As an industry leader and with a strong background in education, you can guarantee all FAAE classes with Rachel are fun, educational, interactive and most of all entertaining!
Alby Carter
Defibrillator Expert | Warehousing
Alby is a Defibrillator expert with extensive knowledge of AED’s as well as all things warehousing and logistics. He has over 10 years experience in sales and warehousing with well known local Gold Coast organisations.
You’ll find Alby in the great outdoors on the weekend either mountain biking or on the golf course.
Glenn Hogan
Senior Instructor
Glen is a Gold Coast local and has lived in Burleigh and Palm Beach for last 45 years, attending Miami State High.
He has a variety of work experience in the Education, Tourism and Building industries.
Glen is very passionate about First Aid and the need for Defibrillators in every workplace. He teaches with passion and engages his students in a calm and professional manner.
He enjoys bush walking, ocean ski paddling and snorkeling.
Varsity & Coomera Centres
Varsity Lakes
Coomera
