no#1 for 17 years in training Defibrillators & Kits
First Aid Accident & Emergency are a 100% – Australian owned family business, our team are focused on saving lives. We do this by offering accredited 5-star First Aid training, industry specific defibrillator bundles and premium First Aid Kits.
As industry leaders, we are considered experts in emergency training and defibrillator supplies. We pride ourselves on teaching practical skills that are based on real-life situations. This is essential for every student and helps them to utilise the new-found skills in an emergency.
Our courses teach people to perform in their own way in emergency situations. All our students leave the courses with confidence and the ability to handle critical situations mentally as an individual or in a team capacity. Our personalised good old fashion service caters for small businesses, yet is large enough to look after national corporations like parkrun, McDonald’s and a host of government organisations.
As a registered training organisation (RTO 32508), we have now trained well over 450,000 students and our training courses are nationally accredited. Offering daily training at Varsity Lakes and Coomera on the Gold Coast or personalised to workplaces throughout South East QLD and Northern NSW.
OUR PHILOSOPHY & MISSION
OUR COMPANY
First Aid Accident & Emergency was established in 2007 in response to a need for fun and innovative First Aid training and equipment for workplaces.
First aid training wasn’t new at the time but our Director, Scott Whimpey, noticed that the majority of service providers were offering the standard long winded, outdated courses that seemed to just “go through the motions”.
We understand that one size does not fit all and our clients have different needs and requirements. We can tailor packages for your workplace with training and equipment. We have a range of programs, online videos and resources for workplaces to assist with on going staff training.
AUSTRALIA’S BEST DEFIBRILLATOR PACKAGES AND FIRST AID EQUIPMENT
First Aid Accident & Emergency are a STRYKER Australia Platinum Partner and supply HeartSine and Lifepak defibrillators to Australian businesses and sporting clubs. Our customers include parkrun Australia, Gold Coast Commonwealth Games, Accor Hotel Group, The STAR Casino, Land rover Jaguar and many more.
Our Director
SCOTT WHIMPEY
Director & Senior Facilitator
Scott is a dedicated professional and 100% local Gold Coaster, attending Miami State High School. He has a long-standing commitment to community safety, having been actively involved in surf lifesaving and first aid since 1986. A qualified medic, Scott works closely with businesses, government agencies, and community organisations to strengthen their emergency preparedness through tailored training, equipment solutions, and development programs.
As the Director of First Aid Accident & Emergency, Scott has led strategic partnerships with major organisations including parkrun Australia, The 2018 Commonwealth Games, The Kokoda Challenge, and a range of not-for-profit groups. A dynamic, motivating, and inspiring leader, he has built a team of highly skilled emergency training professionals, with a strong focus on performance-based learning and real-world application.
Scott is deeply passionate about empowering organisations and individuals with the skills to save a life when it counts most.
“Our training is fun, hands-on, and fully immersive—designed to give participants a true first responder experience. Our trainers focus on performance-based learning to build real confidence and real-world readiness.”
Following the successful resuscitation of a student using a defibrillator during a first aid course in 2015, Scott Whimpey became a passionate advocate for defibrillator accessibility across Australia. This defining moment solidified his commitment to ensuring that workplaces, sporting clubs, and community organisations are equipped with this vital life-saving technology.
In addition to his professional contributions, Scott has proudly represented both Queensland and Australia in elite athletic events. His achievements span track and field—competing in the 800m, 1500m, and 5000m events—as well as Ironman triathlon, where he qualified for the World Championships in Hawaii. He also holds a record-breaking time of 11 hours and 19 minutes in the 96km Gold Coast Kokoda Challenge.
Scott’s unwavering dedication to enhancing emergency response capabilities, advancing first aid education, and increasing access to defibrillators continues to make a powerful and lasting impact on communities across the nation.
Meet The Team
All of our experts are professional and friendly Gold Coast locals!
Administration/Finance Manager
Mel is the Administration Manager for First Aid Accident & Emergency and has extensive experience within administration and bookings for some of the largest organisations on the Gold Coast.
Mel has a friendly can-do attitude with an eye for detail. Often referred to as the nerve centre behind FAAE, Mel is
the go-to person for course bookings, accounts and any additional information regarding student information.
Administration
Misty Joined the FAAE Team in late 2019 in a part-time capacity. Misty has an extensive background in administration and training within RTO’s and new apprenticeship centres, working with people to gain employment and skills in the Vocational, Education and Training Industry for many years.
As a local Gold Coaster, Misty loves the beach, outdoors and most of all her 2 amazing kids.
Defibrillator Expert | Warehousing
Alby is a Defibrillator expert with extensive knowledge of AED’s as well as all things warehousing and logistics. He has over 10 years experience in sales and warehousing with well known local Gold Coast organisations.
You’ll find Alby in the great outdoors on the weekend either mountain biking or on the golf course.
Contract Trainer
Josh is a Gold Coast local and has lived in Burleigh and Palm Beach area for his whole life.
He has a range of work experience in the Education, Surfing and Building industries.
Josh is very passionate about First Aid and the need for Defibrillators in every workplace. He teaches with passion and engages his students in a calm and professional manner.
He enjoys surfing and hanging out with his family.
Trainer
Rachel is passionate about the health industry and loves to share this by educating others.
With a strong background in education, health services, wellness and fitness streams, you can guarantee all FAAE classes with Rachel are fun, educational, interactive and most of all entertaining!
When not facilitating courses, Rachel spends her time with her family and friends, playing sports, or purposefully getting lost in a forest somewhere.
Trainer
Louise is an experienced trainer and assessor, and is currently training our Provide CPR, Provide First Aid and Provide First Aid in an Education and Care Setting courses.
Lou has great communication skills and believes that learning is best when each experience is colourful and memorable.
She is a true local and attended Miami High School which is where her First Aid journey began at the age of 17, volunteering to become a first aid officer in her first role at Pacific Fair. She completed a mentorship with QLD Ambulance and RLSSQ in 2013 to become a First Aid Trainer and Assessor.
Defibrillator Sales Specialist
Carrie is our senior Defibrillator Specialist, she is deeply committed to saving lives through the provision of life-saving solutions.
With years of experience and expertise in the field, Carrie is passionate about helping communities and supporting clients in their life-saving efforts.
She takes pride in educating healthcare professionals, workplaces and organisations about the importance of defibrillators and how they can make a difference in emergency situations.
Outside her career, Carrie enjoys spending quality time with her family, camping in nature, and exploring tropical destinations, which allows her to recharge and find inspiration for work.
Administration Assistant
Tia is an Administration Assistant and Social Media Expert, playing a key role in our administration team with training and assessment, while also contributing to our medical supply sector.
Known for her exceptional attention to detail and accuracy, Tia ensures smooth operations and effective support.
She also manages and develops our social media presence and marketing across all platforms, driving engagement and growth.
Outside of work, Tia enjoys staying active, spending time at the beach, and walking her dogs, maintaining a healthy balance between her professional and personal life.
Trainer
Chris is a dedicated safety and security professional with over 30 years of experience as a first responder.
Beginning his career in the Australian Army, Chris has since built an extensive background in emergency response, incident management, and public safety.A proud Gold Coast local and devoted family man, Chris has a deep appreciation for the outdoors and a strong commitment to serving his community.
Throughout his career, Chris has played a pivotal role in handling complex situations, bringing a wealth of practical knowledge to the First Aid Accident and Emergency team. Passionate about developing individuals and teams, he is deeply committed to empowering others with life-saving skills.
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